MetaCell's handbook

View the Project on GitHub MetaCell/handbook

MetaCell Is You

Everyone working at MetaCell represents MetaCell. When a customer gets a response from Jerry, Jerry is MetaCell. When a customer reads a tweet by Paolo, Paolo is MetaCell. In those situations, all the other stuff we do to cultivate our best image is secondary. What’s right in front of someone in a time of need is what they’ll remember.

That’s what we mean when we say marketing is everyone’s responsibility, and that it pays to spend the time to recognize that. It means taking the time to get the writing right and consider how you’d feel if you were on the other side of the interaction. The vast majority of our customers come from word of mouth and much of that word comes from people in our existing customer base. This is a base we’ve been cultivating and serving from the beginning of the company in 2011.

MetaCell not only tries to produce the best possible neuroscience software and user experience, but also out-collaborate the competition. We’re prolific open source contributors through the Geppetto platform and most of our academic projects, such as OSB, VFB, NetPyNE-UI and many others. Extracting the common infrastructure that others could use as well is satisfying, important work, and we should continue to do that. MetaCell also does its best to provide the highest quality strategic consulting and custom software development for those wrestling with complex software and data problems in the neuroscience space.

It’s also worth mentioning that joining MetaCell can be all-consuming. We’ve seen it happen. You dig MetaCell, so you feel pressure to contribute, maybe overwhelmingly so. The people who work here are some of the best and brightest in our industry, so the self-imposed burden to be exceptional is real. But here’s the thing: stop it. Settle in. We’re glad you love this job because we all do too, but at the end of the day it’s a job. Do your best work, collaborate with your team, write codes, read, learn, and then turn off your computer and go to the gym, play with your dog or practice for that Tetris99 tournament. We’ll all be better because of this balance.